<<> 1-GOLDBEAUTE 798 693 800RCS SOISSONS125 Rue Albert Einstein 02200 Villeneuve-Saint-Germain Tel: 03.23.54.88.20
2-Price
All prices are indicated in EUROS VAT included at the current rate.
If the rates were to be modified, upwards or downwards, these changes may
Be passed on to the price of the items.
All orders, whatever their origin, are payable in Euros.
Occasionally GOLDBEAUTE sets up promotional offers that are valid
For a limited time or depending on available stocks.
It cannot be held responsible for any stock shortages or misuse of a promotional code.
The use of a promotional code or advantage code, reduction coupon or reduction code and credits issued by GOLDBEAUTE have a validity of 1 month is done directly from the basket,
current reductions and offers on the https://www.goldbeaute.fr/en/ site cannot be combined with promotional codes or advantage codes or reduction vouchers or reduction codes and credit notes.
Only one promotional code can be used per order, it must be used before payment of the order
If it was created on behalf of a beneficiary, it cannot be used on behalf of another person.
Goldbeaute will refuse any discount code that has not been established by it.
Despite numerous checks carried out regularly on our site, it is possible that a product appearing on our site presents a price or discount error.
These are checked during order processing: if the corrected price is lower than the price displayed on our site, your item will be sent to you taking
account of the lowest price. Conversely, if the corrected price is higher than that offered on our site,
We will inform you and proceed with the cancellation and refund of your order, unless you accept the order at the new price.
Goods transported or dispatched outside of French territory and destined for countries outside the European Union are exempt from VAT. Consequently,
the invoices relating to these operations will be established excluding taxes as stipulated in article 262 I and II of the General Tax Code (CGI)
3-Rules
Payment is made by bank transfer, Paypal, Paybox or by telephone.
4-Order delivery time:
We offer free delivery in Metropolitan France
Belgium, Poland, Luxembourg, Italy, Spain, Austria and Denmark
*Offer valid only on furniture
(not valid on hairdressing products, accessories, clippers and spare parts)
Delivery times for France vary from 2 to 7 days (depending on your department, not counting weekends and public holidays).
Delivery times for Belgium vary from 5 to 9 days (not counting weekends and public holidays).
Delivery times for Switzerland vary from 10 to 12 days (not counting weekends and public holidays).
Delivery times for Italy and Spain vary from 10 to 13 days (not counting weekends and public holidays).
5-Transportation, delivery.
Concerning the furniture the delivery by Carrier
Concerning the small equipment & hairdressing accessories the delivery is by Colissimo
For any other destination other than metropolitan France, our sales department is at
your disposal for any pricing study.
(To know the price of the delivery you can send us an e-mail to[email protected]With your city and your postal, Country and the references of the articles which interest you).
Shipping prices for countries or islands or special areas on request depending on the country and postal code.
Regarding other countries, customs fees may be requested, it remains the responsibility of the customer.
The products are delivered to the delivery address you indicated during the process
control.
The delivery address that you have given us cannot be modified, for any change you must contact us before and you will be charged a fee.
The delivery person brings the goods as close to the destination address as possible.
The driver unloads the goods from the truck, but he does not bring the goods to your shop or to your house.
It is essential to provide us with your mobile phone number and a fixed line or in case we would not be able to reach you.
In the event that you are not reachable, your items will be stored with the carrier near you.
The items will be stored for a maximum of 4 days and if we have no response from you, the return costs will also be charged to you.
.
We reserve the right to modify this return policy at any time.
You must check the contents of your package upon receipt.
No claim can be accepted if you have not clearly indicated on the slip
of the carrier any breakage caused by the latter or any missing item etc.…
Also take into account that the mentions:
“Subject to unpacking”
“Subject to proper operation”…or any other mention that does not correctly specify the problem are not admissible.
The Person receiving the package: The care to be taken?
Attention, if you entrust the reception of the product to a third party (caretaker of your building, hostess at the place of work,…) this one receives the parcel in your name and on your behalf.
He is responsible in this capacity, so you must ask him to be vigilant about following the precautions for use and remind him to take the same care with the item received as if he were the personal recipient.
We ask you to be particularly vigilant when receiving your order about its verification and the observation of any anomaly.
The initial verification: What precautions for use?
We invite you to check (or have the receiving agent check) the apparent condition of the products on delivery with the delivery person.
Regardless of the carrier and in the presence of an apparent anomaly (damage, missing product compared to the delivery note, externally damaged package, abnormal noise, broken products, defects, etc.)
Otherwise, you must:
Unpack the parcel(s) in the presence of the deliverer, and register detailed handwritten reservations by having the deliverer sign next to it.
The reservations made by the recipient upon delivery constitute means of proof of the existence and extent of the damage.(Be aware that we pay transport insurance for the packages sent)
Be sure to be precise and complete in their writing (the simple mention "subject to unpacking" is considered too general and imprecise), and notify by e-mail to the address:[email protected]And in writing with AR within three (3) days of receipt in accordance with the provisions of article L.133-3 of the Commercial Code.
Any complaint made outside this period cannot be accepted.
In addition, the return of the product can only be accepted for products in their state
original (packaging, accessories, instructions, etc.).
Returned items must be in resalable condition.
The Products must be returned in their original packaging, properly protected.
They must be in perfect resalable condition. Any product returned incomplete, damaged, washed, damaged, deteriorated, soiled, even partially will not be refunded or exchanged.
The buyer will be responsible for paying all postage and return costs for a
unjustified refusal of goods.
In the absence of reservations expressly issued by the customer upon delivery, the products
issued by the company GOLDBEAUTE shall be deemed to conform in quantity in accordance with that
ordered.
In the event that the article has major damage, you will have to notify it in writing on the deliverer's note and refuse the goods.
For probative reasons, we recommend that you provide us with photographs of all sides of your package within these same deadlines as well as the carrier's slips on which you have noted the detailed reservations.
In the event of the slightest problem upon receipt, it is essential that you keep the items in the state in which they were delivered to you (accessories, instructions, packaging(s) and over-packaging(s) included).
Please accept our apologies if you received the wrong item by mistake, or if you received a damaged or faulty item. We understand how frustrating this can be and that you want to resolve this as quickly as possible. For this it is important to respect our GENERAL TERMS AND CONDITIONS OF SALE
Return terms:
Items must be returned to the following address:
GOLDBEAUTE
611 Monks Street
02200 Villeneuve-Saint-Germain
6-Description of products
All of our products are described as accurately as possible with the information
supplied by our manufacturers.
In case of error, we could not be held responsible.
Any transaction not contested within seven days cannot give rise to any claim.
except under warranty
We reserve the right to substitute a good or service "of a quality or priceEquivalents”.
7-Distance selling withdrawal period.
You have a period of fourteen working days from the date of receipt of your
ordered.
Before any return of goods, contact us systematically for validation of your
withdrawal.
The cost of transporting the returned material will be your responsibility.
The return of the material must obligatorily be carried out in the original packaging with a
Copy of the bill.
Any material used which will have the effect of: returned incomplete, damaged, damaged or soiled
by the Customer will not be taken back, exchanged or refunded.
Returned items must be in resalable condition.
The Products must be returned in their original packaging, properly protected.
They must be in perfect resalable condition. Any product returned incomplete, damaged, washed, damaged, deteriorated, soiled, even partially will not be refunded or exchanged.
8-Refund
Reimbursement is made within 14 days of your request by letterrecommended.
9-Warranties
The warranty for all our items is a six-month manufacturer's warranty unless otherwise stated in the product sheet.
It is limited to the replacement of the defective part or article. No loan of equipment is made for the replacement of defective equipment during its immobilization and the customer also does not claim compensation.
The total or partial impossibility of using the products, in particular due to incompatibility of equipment, cannot give rise to any compensation or reimbursement or questioning of the responsibility of GOLDBEAUTE
The repair, exchange or replacement does not modify the initial warranty date.
The warranty does not cover:
- replacement of consumables, wear and tear (plastic parts, plastic covers, welds, seals, hand showers, remote controls, etc.)
-corrosion, oxidation, poor connection or an external power supply problem. If, for example, a connection is made to a faulty outlet, the warranty will not apply.
- abnormal or non-compliant use of the products
- failures related to accessories (power cable), faults and their
consequences due to an installer/repairer not approved by the seller,
- the defects and their consequences due to a use not conforming to the use
for which the product is intended.
The guarantee varies according to the articles.
The guarantee is not guaranteed when the conditions of storage, installation, use and
normal maintenance are not followed.
Disclaimer of warranty
- Warranty exclusions related to the nature of the damage (indirect damage):
The warranty covers only the right to repair or replacement of the guaranteed product. Consequently, consequential damages resulting from the breakdown or deterioration are not covered by the warranty and in particular:
• Aesthetic deterioration;
The covering of armchairs, beauty tables, tattoo tables, pedicure spa treatments..., covers and cushions including buttons, press studs, zippers, seams...
Guaranteed products that the Customer is unable to return or those that are returned without their original accessories and packaging;
The return shipping costs remain the sole responsibility of the purchaser.
No loan of equipment is made for the replacement of defective equipment and the customer can also not claim compensation.
No guarantee works if payment has not been made.
We ask that you keep the original box(es) during the warranty period because without packaging and interior protection (polystyrene) no item will be taken back.
Products returned incomplete, soiled, damaged or without their original packaging and protection (polystyrene) and labels are not refunded.
10-Clause Retention of Ownership
The goods delivered remain the property of the company GOLDBEAUTE until payment
full price in principal and accessory.
Until this date, the material delivered is considered consigned and the buyer bears the
risk of damage that this equipment may suffer or cause for any reason whatsoever.that is.
Failure to pay any of the installments will authorize us to claim
immediately the goods sold and their return at the customer's expense.
The latter may object to the return by cash payment of the balance due made by
payment.
Notwithstanding, any clause to the contrary, in the event of non-compliance by the buyer with one of the deadlines
of payment, GOLDBEAUTE without prejudice to its other rights, may obtain, by letter
recommended, the return of the equipment at the expense of the buyer until execution by this
last of all commitments. Law N° 85.98 of January 25, 1985, art.121
11-Liability
The products offered are intended for professional use.
Electrical appliances requiring assembly (Climazon, Helmets, Pedispa, Shampoo basin, Saunas, Hydromassage bathtubs, etc.) must be installed by a professional installer (plumber and/or electrician)
Sarl GOLDBEAUTE disclaims all liability in the event of non-compliant installation.
Our products are subject to a process of continuous improvement.
Consequently, the responsibility of GOLDBEAUTE can not be engaged in case of error or omission in one of the presentations or in case of modifications of the characteristics of the products by the manufacturer.
GOLDBEAUTECannot be held responsible for non-performance of the contract in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular of postal services or means of transport and or communication, flooding or fire.
The total or partial impossibility of using the products, in particular due to incompatibility
equipment cannot give rise to any compensation or refund or
reason for the responsibility of GOLDBEAUTE.
12-Personal information
GOLDBEAUTE undertakes not to disclose to third parties the information that you
communicate. These are confidential.
Consequently, in accordance with the Data Protection Act of January 6, 1978, you
have a right of access, rectification and opposition to the personal data you
regarding.
13-Applicable law
This agreement is subject to French law. The language of this contract is French.