Are you a professional in hairdressing , beauty , manicures , pedicures or tattooing ?
Our team is available to answer your questions, provide a personalized quote, or assist you with your professional layout and equipment projects.
Fill out the form below , and we will get back to you as soon as possible.
+33 (0)3 23 54 88 20
From Monday to Friday, from 9:30am to 5pm.
Find here the answers to the most frequently asked questions regarding our products, delivery, returns, and professional services offered by GOLDBEAUTE.FR.
Delivery times vary depending on the type of product, its weight and your location (mainland France, overseas territories, European Union or international).
Products in stock < 30 kg : shipping within 24-72 hours, delivery by Colissimo or DPD generally within 2 to 5 working days .
Bulky items > 30 kg (furniture, hairdressing basins, chairs): delivery by carrier with appointment scheduling . Average delivery time: 5 to 7 working days .
You will receive a shipping confirmation email with a package tracking link, and the carrier will contact you directly to arrange a delivery appointment.
Standard delivery to all EU member states:
Allow 5 to 7 working days , excluding weekends.
Delivery with or without appointment depending on the local carrier.
For the French Overseas Departments and Territories (Guadeloupe, Martinique, Réunion, Mayotte, French Guiana) as well as the following islands:
Saint-Barthélemy , Saint-Martin , Saint-Pierre-et-Miquelon , New Caledonia , Wallis and Futuna , French Polynesia :
For products over 30 kg , delivery is made to the designated freight forwarder in mainland France (usually in Paris or Marseille).
For parcels under 30 kg , we can ship directly via La Poste or Chronopost International .
In all cases, a confirmation email will be sent to you as soon as your order leaves our warehouse, with a tracking link .
Average delivery times : between 2 and 7 working days depending on weight, destination and carrier availability.
Do you have a project to create or renovate a living room? At GOLDBEAUTE , we support you at every stage with an intuitive, fast and completely free online quote service.
Explore our catalogue
Browse our selection of professional furniture and equipment: hairdressing chairs, beauty tables, manicure lamps, autoclaves, etc.
Add your products to the cart
Select the items that interest you and add them to your cart, just like a regular order.
Create your customer account
This will allow you to manage your quotes, orders and track the status of your deliveries.
Request your quote
In your shopping cart, simply click on "Get a quote" .
You will receive your personalized quote in your email inbox .
Wide selection of professional furniture and equipment
High-quality products with a refined design, reliable and efficient
Competitive prices and preferential rates for professionals
Responsive and expert customer support , ready to listen to you
Our automated system allows you to:
To get a detailed quote instantly
To validate it and convert it into an order in just a few clicks
To have real-time tracking of your order
Log in to your customer area
Access your quote in the "My quotes" section
Click on "Validate my quote" to confirm your order
Your order has been automatically processed.
Zero waiting – no more email exchanges
Stock updated in real time
Clear and fast order tracking
Secure and efficient online payment
Our customer service team is available by phone, email or WhatsApp to answer all your questions.
03 23 54 88 20
[email protected]
At GOLDBEAUTE.FR , we do everything we can to ensure your orders arrive in perfect condition. Here are the rules to know and precautions to take upon delivery to guarantee your satisfaction and facilitate the processing of any claims.
Before signing the delivery note (paper or electronic), carefully inspect the packaging :
If it is damaged, open or suspicious , open the package immediately in the presence of the delivery person .
In case of damaged product, clearly state:
"REFUSED DUE TO DAMAGE" on the delivery note.
❌ Never write "subject to unpacking": this statement has no legal value .
The product is damaged
The delivered item is not as described (wrong model, color, quantity, etc.)
Contact our customer service within 24 hours .
Keep the original packaging and take photos of the product and the package.
Report any problems by phone, email or WhatsApp.
03 23 54 88 20
[email protected]
WhatsApp – Click here
Delivery by carrier with prior appointment .
Estimated delivery time: 2 to 7 business days , depending on your location.
The delivery person drops off the packages as close as possible to your address , but does not carry them upstairs.
For products > 30 kg: delivery to the freight forwarder (usually in Marseille or Paris).
For parcels < 30 kg: direct shipping via La Poste or Chronopost.
Islands concerned: Guadeloupe, Martinique, La Réunion, Mayotte, Guyana, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, Wallis-et-Futuna, French Polynesia, New Caledonia .
Customs duties and local taxes may apply to receipts outside of France.
These fees are the responsibility of the client .
For more information, please consult your country's local customs authorities .
If you are not present at the time of delivery, the package will be stored with a local carrier.
Storage fees may apply after 4 days without a response.
In case of unjustified refusal or failure to claim, the return costs are your responsibility .
| Action to be taken | Why this is important |
|---|---|
| Inspect the package before signing | To prove any damage |
| Note "Refused due to damage" | To be eligible for an exchange/refund |
| Keep the packaging | Required for all returns |
| Respond within 24 hours | Legal deadline for reporting a problem |
Yes, GOLDBEAUTE.FR allows professionals in the European Union to order without VAT thanks to an automated system for verifying the intra-community VAT number.
Create a professional customer account on our website goldbeaute.fr .
During registration:
Select the "Professional" option.
Enter your company name (business name).
Enter your intra-community VAT number in the field provided.
Once validated, the prices displayed in your account will automatically be shown excluding tax (HT) .
| Country | Expected format | Valid example |
|---|---|---|
| 🇫🇷 France | FR + 11 digits | FR12345678901 |
| 🇧🇪 Belgium | BE + 10 digits | BE0123456789 |
| 🇪🇸 Spain | ES + letter + numbers | ESX1234567X |
| 🇮🇹 Italy | IT + 11 digits | IT12345678901 |
| 🇩🇪 Germany | FROM + 9 digits | DE123456789 |
| 🇵🇱 Poland | PL + 10 digits | PL1234567890 |
| 🇷🇴 Romania | RO + figures | RO12345678 |
| 🇧🇬 Bulgaria | BG + numbers | BG123456789 |
| 🇿🇦 South Africa | Local Tax Number | 9999999999 |
| 🇲🇦 Morocco | ICE or IF | 001234567890 |
| 🇸🇦 Saudi Arabia | VAT + 15 digits | SA123456789012345 |
| 🇦🇪 United Arab Emirates | TRN + 15 digits | AE123456789012345 |
❌ Forgetting the two letters of the country code (e.g., “12345678901” → ❌ Rejected)
❌ Enter an invalid or expired VAT number
❌ Use a VAT number that is not activated for intra-community trade
❌ Leave the field blank, assuming that the VAT will be removed later
Result: if the number is incorrect or missing, VAT will be automatically applied.
Check the format on the official EU website:
https://ec.europa.eu/taxation_customs/vies/
Correct the number in your customer account
Contact our customer service for assistance:
[email protected]
03 23 54 88 20
WhatsApp – click here
Yes, GOLDBEAUTE.FR delivers throughout the European Union, the French overseas departments and territories, and to several countries internationally.
We collaborate with reliable carriers to guarantee secure, fast and appropriate shipping for the nature of the products (furniture, heavy equipment or standard parcels).
Standard delivery with or without appointment
Average delivery time: 5 to 7 business days
VAT-exempt delivery is possible for professionals with a valid intra-community VAT number.
Products > 30 kg : delivery to the freight forwarder in mainland France (e.g., Paris, Marseille)
Products under 30 kg : direct shipping via La Poste or Chronopost
Areas covered: Guadeloupe, Martinique, Réunion, Mayotte, French Guiana, Saint-Martin, Saint-Barthélemy, New Caledonia, French Polynesia, Wallis and Futuna, Saint-Pierre and Miquelon
Delivery possible to Morocco , Tunisia , Algeria , Senegal , Ivory Coast , United Arab Emirates , Saudi Arabia , Lebanon , etc.
The quote will include specific transport arrangements, local taxes, and deadlines.
Customs duties and local taxes may apply depending on the country of delivery. These charges are the responsibility of the customer.
For an accurate estimate, please contact us before placing your order .
For all delivery requests outside of France and the EU, our team will assist you:
[email protected]
+33 (0)3 23 54 88 20
WhatsApp – Click here
We are pleased to share our professional hairdressing , beauty, manicure, pedicure, and tattoo furniture with the world. At GOLDBEAUTE.FR , your satisfaction is our top priority.
For all orders destined for Morocco, Algeria, Tunisia , or other countries in Africa and the Middle East:
Delivery to a freight forwarder of your choice (Marseille, Paris, etc.)
Arranging a collection by your own carrier
We regularly work with professional freight forwarders. You can also provide us with your logistics provider's contact details to arrange collection.
Customers residing in:
Guadeloupe , Martinique , French Guiana , Mayotte , Réunion
You automatically benefit from prices excluding tax (HT) when you place your order.
VAT will be collected upon arrival by the Post Office or your local carrier.
Important : For any package over 30 kg , delivery must be arranged via a freight forwarder .
New Caledonia
French Polynesia
Saint-Barthélemy
Saint Martin
Saint-Pierre-et-Miquelon
French Southern and Antarctic Lands (TAAF)
Wallis and Futuna
We deliver our products to the following countries:
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Northern Ireland, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary.
When creating your account, please ensure you provide a valid VAT number to benefit from tax-free (HT) prices .
Telephone : 03 23 54 88 20
Email : [email protected]
Address : 611 Rue des Moines, 02200 Villeneuve-Saint-Germain
Website : https://www.goldbeaute.fr
We are committed to offering you:
A seamless shopping experience
Delivery tailored to your geographical location
Personalized support if needed
As a customer residing in Guadeloupe, Martinique, French Guiana, Mayotte, or Réunion, you benefit from tax-free (HT) prices on your purchases. Products are billed excluding tax when you validate your shopping cart. VAT will be collected by the postal service upon arrival of your package.
For any delivery to the French Overseas Territories, including the 12 territories located in the Atlantic, Indian, Pacific and Antarctic Oceans (Guadeloupe, French Guiana, Martinique, La Réunion, Mayotte, New Caledonia, French Polynesia, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, French Southern and Antarctic Lands (TAAF), and Wallis and Futuna), if your package exceeds 30 kg , you will need to use a freight forwarder to ensure delivery.
We deliver our goods to the following European Union countries:
When registering, remember to provide a valid VAT number in order to automatically benefit from the tax-free (HT) rates .
