GoldBeauté — respect for your privacy
This policy clearly explains what personal data may be processed when you use GoldBeauté, why it is used, with whom it may be shared, and how to exercise your rights.
Data Controller
For the data processing described in this policy, the data controller is GOLDBEAUTE.
Use the address [email protected] Please specify the purpose of your request. Identity verification may be requested when necessary to protect your data.
Data processed
The data processed depends on your use of the site: browsing, account creation, ordering, requesting a quote, contacting our team, or subscribing to our communications.
| Data category | Examples | Main use |
|---|---|---|
| Identity and contact details | Name, surname, postal address, email address, telephone number | Customer account, order, delivery, customer service, quote |
| Professional information | Company name, SIRET number, intra-community VAT number, activity | B2B relationships, invoicing, VAT exemption when conditions are met |
| Order and invoicing | Products, amount, order history, delivery address, accounting documents | Contract execution, sales follow-up, accounting and tax obligations |
| Exchanges with GoldBeauté | Messages, quote requests, complaints, returns, after-sales service requests | Responding to your requests and ensuring customer relationship follow-up |
| Connection and security | IP address, technical logs, connection events, information useful for fraud prevention | Site security, technical diagnostics and user protection |
| Navigation and preferences | Cookies, technical identifiers, consent choices, pages viewed when the relevant tracker is authorized | Site functionality, audience measurement, and personalization according to your choices |
| Commercial communications | Email address, preferences, unsubscribes, interactions with communications | Newsletter and professional offers where regulations allow |
When a payment is made through a specialized payment provider, the data necessary for the transaction is processed in the secure environment of that provider. GoldBeauté does not store your full bank card number. However, the store may receive information necessary to track the transaction, such as payment status or transaction reference.
Data origin
Account creation, placing an order, requesting a quote, contact form, newsletter subscription, or contacting our customer service.
Some technical information is necessary for the site's operation and security. Non-essential cookies and trackers are used according to your preferences.
Within the limits necessary for their missions, some service providers may transmit information useful for payment, delivery, customer tracking, or fraud prevention.
Purposes and legal basis
| Purpose | Main legal basis | Examples of use |
|---|---|---|
| Process and deliver your order | Contract execution and pre-contractual measures | Shopping cart, order, payment, delivery, return, refund, quote |
| Manage your customer account | Contract execution | Authentication, history, order tracking |
| Responding to your requests | Performance of the contract, pre-contractual measures or legitimate interest | Contact, pre-purchase advice, after-sales service, complaints |
| Comply with our legal obligations | Legal obligation | Billing, accounting, tax obligations, management of requests to exercise rights |
| Secure the shop | Legitimate interest | Fraud protection, technical logging, incident diagnosis |
| Send commercial communications | Consent or legitimate interest in cases authorized by regulations | Newsletter, new products, offers related to your business or previous purchases |
| Measure the audience and improve the site | Consent where required; legitimate interest only for exempt tools meeting applicable conditions | Statistics, performance analysis, navigation improvement |
| Personalize advertising or measure campaigns | Consent when required | Advertising trackers and marketing measurement according to your choices |
Cookies and trackers
Some cookies are necessary for the operation of the store, for example to save your shopping cart or secure your browsing. Tracking cookies that are not strictly necessary are placed or read according to your choices expressed in the consent management tool.
They contribute to the site's functionality, security, shopping cart management, and authentication. They cannot always be disabled from the banner.
When consent is required, these trackers are only used after you agree. You can change your choices at any time via the cookie management module.
For more detailed information, please see our cookie and consent policy.
Recipients
Your data is accessible only to individuals and service providers who need it to perform their duties. It is not sold to third parties.
Customer service, order management, invoicing, logistics, after-sales service, administration, and marketing, within the scope of their responsibilities.
Carriers, freight forwarders, and logistics partners are involved as needed to organize and track the delivery.
Payment providers, fraud prevention tools, and technical services necessary for the secure processing of your order.
Hosting, maintenance, email marketing tools, audience measurement, and marketing services are provided when their use is permitted by your choices and regulations.
Some service providers may process data outside the European Economic Area. Where necessary, GoldBeauté relies on the safeguards provided by applicable regulations, such as an adequacy decision or standard contractual clauses.
Conservation
Data is not stored indefinitely. Retention periods depend on the purpose of the processing, legal obligations, and the potential need to defend GoldBeauté's rights.
| Category | Duration or storage criteria |
|---|---|
| Data necessary for ordering and customer relations | During the business relationship, then limited archiving when necessary to comply with legal obligations or to defend rights. |
| Invoices and accounting documents | 10 years in accordance with the rules applicable to accounting documents. |
| Electronic contracts with a value of €120 or more | 10 years from the date of delivery or service. |
| Customer data used for sales prospecting | During the business relationship, then 3 years from the end of that relationship or the last relevant contact. |
| Prospect data used for sales prospecting | 3 years from the date of collection or the last contact from the prospect. |
| Cookie preferences | Limited duration; keeping the choice expressed for 6 months is generally a good practice recommended by the CNIL. |
| Audience measurement trackers are exempt from consent when they meet the applicable conditions. | Limited lifespan, for example 13 months; information collected is kept for a maximum of 25 months according to applicable recommendations. |
| Technical logs and security data | Duration limited to what is necessary for security, diagnosis and incident management. |
Your rights
You can request access to your personal data and request its correction if it is inaccurate or incomplete.
You can request the erasure of certain data or the restriction of processing when the conditions stipulated by the regulations are met.
You can object to certain processing based on legitimate interest and refuse marketing communications at any time.
When processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of the processing carried out previously.
When the conditions are right, you can retrieve certain data in a structured, machine-readable format.
You can file a complaint with the CNIL if you believe your rights have not been respected.
Send your request to [email protected] or use our contact form. Please specify the purpose of your request and provide information to identify yourself. Supporting documentation may only be requested when necessary to verify your identity.
Security and evolution
GoldBeauté implements appropriate technical and organizational measures to protect data against unauthorized access, alteration, loss, or disclosure.
We aim to process only the data necessary for the stated purposes and to limit access to those who need it.
The store primarily targets professionals and adults. GoldBeauté does not knowingly seek to collect data relating to minors.
This policy may be updated to reflect regulatory, technical, or organizational changes. The version published on this page is the applicable version.
Frequently Asked Questions
No. GoldBeauté does not sell your personal data. It is only accessible to the teams and service providers who need it to carry out their missions.
No. When a payment is processed by a specialized provider, the bank details necessary for the payment are processed in the provider's secure environment. GoldBeauté may receive a status or transaction reference useful for order tracking.
Yes. Non-essential trackers are used according to the choices expressed in the consent management module. You can change these choices at any time.
Use the unsubscribe link in our communications or contact us at the address [email protected].
Send your request to [email protected] or use our contact form. Clearly state the purpose of your request.
Check out our legal notices, OUR cookie policy and our general terms and conditions of sale.
A question about your data ?
For any questions regarding your personal data or the exercise of your rights, please contact GoldBeauté.
English 
Français
Deutsch
Español
Italiano
Polski
Nederlands
Português PT
